THE WORLD'S PREMIER INVITATION-ONLY EVENT FOR SENIOR CUSTOMER EXPERIENCE LEADERS IN TELECOMS
April 22 - 23, 2024
| Hilton London Syon Park, Middlesex, United Kingdom
The CX Telecoms Global Exchange is returning- at a time where you are likely to need it most.
Telecoms sits at the centre of the systems and technology that we use in all aspects of our business and social lives . If customers lose connectivity, you lose money and this means lost opportunities for CX leaders.
The digital transformation has propelled the standard of customer expectations; it is now critical for telcos to deliver seamless CX. But how do CX leaders provide the quality and speed of service that customers now expect?
In such a competitive landscape, price is no longer what is going to make you stand out from your competitors. It is now the responsibility of CX to ensure that your customers remain loyal. However, this does not come without its challenges. Whether your biggest challenges are focused on smoothly integrating technology platforms to help your CX journey, harnessing data to predict customer needs and propel your CX, or finding ways to increase customer retention, loyalty and reduce churn rates, the 2024 Global Telecoms Exchange has the answers. The Exchange will provide you with valuable insights from industry leaders about the latest trends within the telecoms industry and give you tangible takeaways to implement into your CX strategies. It’s time to close the gap between you and your competitors. Learn how to overcome business critical challenges at the 2024 CX Telecoms Global Exchange. Don’t miss out.
Explore the 2024 Agenda!
Check out the complete agenda, get to know the speakers, and start registering for sessions you won’t want to miss!
The Big Book of Customer Insights & Analytics
Report from 198 CX professionals, including insights from Huawei and Spotify
Post-Event Report 2022
Including audience statistics, top 5 takeaways, agenda highlights and more.
WHAT MAKES THE CX TELECOMS EXCHANGE UNIQUE?
Invitation-only & exclusive
The #CXTelecoms audience is made up of 70 hand-picked CX leaders who are all in the same improvement mindset as you. You’ll get the opportunity to safely meet everyone at this intimate forum by the time you leave.
Interactive, meaningful connections
Take part in Panel Discussions, Roundtables, Think Tanks and One-to-One meetings that will allow you to dig deep into the topics that matter to you most, and evaluate services and solutions to help overcome your biggest CX challenges.
Futuristic thought leadership
Four months of in-depth research plus the very best brands on the speaker panel ensure your mind will be truly stretched.
2024 Sponsors
Get In Touch
If you are interested in attending the CX Telecoms Exchange, please contact info@exchangeevents.co.uk. Or, please contact a member of the team below.
In Partnership With :
QUESTIONS?
Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
©2024 IQPC. All rights reserved.
