THE WORLD'S PREMIER INVITATION-ONLY EVENT FOR SENIOR CUSTOMER EXPERIENCE LEADERS IN TELECOMS

April 22 - 23, 2024 | Hilton London Syon Park, Middlesex, United Kingdom

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Interview: Gero Niemeyer, Managing Director of Customer Service, Deutsche Telekom

As one of the largest telecom provider in Europe, Gero talks about how Deutsche Telekom have remained competitive throughout the years, and how they have innovated their strategies to keep up with the rising needs of the consumer through digital and self service.

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