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CX Company

Customer engagement in a connected world
In today’s connected world your customers use digital channels to share information, swap news, ask questions, get answers, find friends, make plans and more. It’s all about personal connections.  So, when they use digital channels to get in touch with your business, shouldn’t that be personal too?
We think so. 
That’s why everything we do at CX Company is about helping you create highly personalised service and sales experiences across digital channels and devices.  Experiences your customers will find convenient, rewarding and fun.  Experiences that build loyalty, advocacy and business value for you.
Our Engagement Services
Digital Engagement: Self-service and sales across all digital channels powered by our digital customer engagement platform, DigitalCX.  
Live engagement: Outsourced social customer engagement and agent assisted services from our 24/7/365 Digital Customer Engagement Centre.
Social engagement: Technology and operational consultancy to build high performance inhouse social customer operations.
With more than 80 deployments for leading brands in over 25 countries, CX Company has delivered more ‘digital first’ customer solutions than any other company in our marketplace.