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Nuance

Nuance is reinventing the relationship between enterprises & consumers through intelligent customer engagement solutions powered by Artificial Intelligence.

Today Nuance enables the world’s biggest Telco brands including BT, Vodafone, AT&T, Telefonica, Sky, TalkTalk and many more to engage with consumers in an omni-channel world, delivering seamless customer experiences, higher revenues whilst reducing costs for our clients.

Nuance provides solutions for customer acquisition and customer care, enabled by digital, voice, outbound and security product offerings, powered by AI technology enablers and deployed by stellar professional services teams.

Nuance has a deep knowledge of the omni-channel customer use cases and ability to deploy solutions to address major painpoints Telco’s are encountering in the digital transformation journey and in transforming their call centers into the innovative modern contact centers of today.